Question 1

Can I amend my booking?

Accepted Answer

Yes, we are quite easy going and we understand that some things may change. Get in touch with us as soon as you can to see what we can do for you. 
 
If you have booked through a promotional offer then sometimes we should not offer to amend the booking, however we believe in making life as easy as possible so check with us anyway and we will try and accomodate you as best we can.

Question 2

What time is Check-in & Check-out

Accepted Answer

Normal times are Check in from 4.30pm and Check out by 10.00am, however there may be some occasions where we can provide earlier check in or a later departure, just double check with us when booking.

Some promotional holidays offer an earlier check in time of 3pm.

Question 3

Can I bring my Dog?

Accepted Answer

NO, We do not allow pets with any holiday booking or casual touring booking at any of our parks. 
 
Holiday Home Owners and Seasonal Tourers are allowed pets with prior approval from us at the park.

Question 4

Can I have visitors while I am on holiday?

Accepted Answer

Yes, all visitors must sign in at reception.

Question 5

Can I bring an extra car?

Accepted Answer

Yes, we do try and limit the number of vehicles on site however all extras will need to be booked in advance with us at reception.

Question 6

Is bed linen included?

Accepted Answer

Depending on the type of holiday you have booked then some of our packages include bed linen, some packages even cover the beds being made for you on arrival.

Dont worry though, you can always hire bed linen from reception should you forget yours or not chosen this within your holiday package.

Question 7

Are towels included?

Accepted Answer

Depending on the type of holiday you have booked then some of our packages include towels.

Dont worry though, you can always hire towels from reception should you forget yours or not chosen this within your holiday package.

Question 8

Are there irons in the accommodation?

Accepted Answer

No, we do not provide irons in any of our holiday accommodation, however you can request one from reception should you need one.

Question 9

Are children allowed in the clubhouse?

Accepted Answer

Yes, our clubhouse is family orientated and we have children's entertainment and a games room to keep them occupied.

Question 10

Can I have a supermarket deliver to me?

Accepted Answer

Yes, most supermarkets offer a delivery service to the park. Make sure that you let them know you are on holiday with us and to come to reception so we can point them in the right direction.

Question 11

Can I book a group of caravans?

Accepted Answer

No, Unfortunately we are only a small holiday site and we can not cater for large group holidays.

Question 12

How far is the beach?

Accepted Answer

Manorbier Bay is the closest beach and it is around a 20-30 min walk or a 5 min drive, however there are many other idyllic beaches around us and these are quite accessible.

Question 13

I need to cancel my holiday, do I get a refund?

Accepted Answer

All our holidays come with their own terms and conditions in some cases we may be able to offer you a refund or alternative dates however this is dependant on how you booked with us. 
 
Get in touch with us and we will see what we can do for you!

Question 14

I have to self-isolate due to COVID 19, what happens to my holiday?

Accepted Answer

We understand that COVID 19 may affect your holiday and we are here to help. It is best to discuss your individual needs with us as soon as possible. Call us on 01834871952 and we will be happy to help in anyway we can.

Question 15

What facilities are affected by COVID19

Accepted Answer

The Coronavirus affects us all in many different ways and we ask for your patience during these difficult times as things are a little different right now. 
 
Our facilities will open in accordance with Government Guidelines. 
 
We will update you before your holiday on what may be different for when you are due to check in.

Question 16

What facilities are on offer?

Accepted Answer

Manorbier Country Park offer all of the facilities you could need for a holiday:

Frequently asked questions