Update on COVID-19 and our parks

Update for Owners & Seasonal Tourers: 10th July 2020

We hope that you are all excited and looking forward to returning to our parks.

ITS GREAT NEWS WE ARE ALLOWED TO RE-OPEN 2 DAYS EARLIER THAN EXPECTED!

 

When we re-open on the 11th July 2020, there will obviously be guidelines on how the park operates in order to stay COVID-19 safe.

 

Social Distancing screens will be in place where possible along with signage and hand sanitiser points.

 

The park will open under the Government Guidance and currently only self-contained units are permitted to be used. A self-contained unit is one that has its own facilities including kitchen, shower room & toilet.

 

All Shared facilities across our parks such as the swimming pool, shower blocks, gym, laundry and other communal areas will remain closed until further guidelines have been released from the Government.

 

We will be operating a reduced takeaway menu from our bar and restaurant and this will be for collection only, again until further guidelines allow us to reopen them in their entirety.

 

All of our parks will be practicing social distancing in line with the current Government guidelines.

 

Our reception will be manned however we would ask that you continue to contact reception by email or telephone for all enquiries.

 

All gas will need to be ordered through reception by email or over the phone and will be delivered between the hours of 9 to 5 Monday to Friday.

 

When you first arrive back to your caravans we recommend that you follow the current guidelines and run all of your hot and cold-water taps for 2 mins, including your shower and flush any toilets that you have twice.  

 

For our owners who sub-let their caravans, holiday bookings will commence as normal from the 17th July 2020. You are all aware that our cleaning practices are of the highest possible standard already, however we will be implementing new guidelines in order for us to be extra safe.

 

We would therefore ask that any owners who are occupying their caravans prior to a park sublet that your caravan is vacated before 10am on the departure day, earlier if possible, and that you remove your own bed linen. Please ensure that your caravan is left clean and that all personal belongings are either removed or locked away. Please also remove any rubbish and dispose of this in the Biffa bins provided.

 

Any owners who let their caravans privately and not through the park can continue to do so. It is your responsibility to ensure that you are compliant with all Government guidelines, rules and regulations. We will be operating a contactless check-in service and key collection therefore we will need to know the full details of your let prior to the arrival date. Information

required is:

⁃ Names of all in the party

⁃ Address

⁃ Contact telephone number

⁃ Email address

⁃ Car registration numbers.

 

Guidelines and policies are constantly being changed and updated and we will of course continue to follow these in order to protect the health, safety and well-being of all.

For now we are good to GO

See you all soon. 

Update on COVID-19 and our parks

General Update: 10th July 2020

We hope that you are all excited and looking forward to returning to our parks.

ITS GREAT NEWS WE ARE ALLOWED TO RE-OPEN 2 DAYS EARLIER THAN EXPECTED!

 

When we re-open on the 11th July 2020, there will obviously be guidelines on how the park operates in order to stay COVID-19 safe.

 

Social Distancing screens will be in place where possible along with signage and hand sanitiser points.

 

The park will open under the Government Guidance and currently only self-contained units are permitted to be used. A self-contained unit is one that has its own facilities including kitchen, shower room & toilet.

 

All Shared facilities across our parks such as the swimming pool, shower blocks, gym, laundry and other communal areas will remain closed until further guidelines have been released from the Government.

 

We will be operating a reduced takeaway menu from our bar and restaurant and this will be for collection only, again until further guidelines allow us to reopen them in their entirety.

 

All of our parks will be practicing social distancing in line with the current Government guidelines.

 

Our reception will be manned however we would ask that you continue to contact reception by email or telephone for all enquiries.

Guidelines and policies are constantly being changed and updated and we will of course continue to follow these in order to protect the health, safety and well-being of all.

We look forward to seeing you all soon, for now we are good to GO!

Update on COVID-19 and our parks

General Update: 19th June 2020

Finally, the update you have all been waiting for!  The Government have allowed us to re-open from the 13th July 2020. 

 

There will obviously be some guidelines that we will need to follow, and we will update you accordingly over the next week or so. 

 

For now, sit back and relax knowing that in just over 3 weeks’ time you will be able to visit your favourite holiday park once again. 

 

Thank you for your patience, support and understanding during this worrying time. We cannot wait to welcome you all back to the park and we look forward to seeing you all very soon.

Update on COVID-19 and our parks

General Update: 20th April 2020

Firstly, we hope you and your family are keeping safe. These uncertain times are clearly causing huge disruption for all of us.

 

As you are all aware, we as a business were forced to close and we’re sure you understand that we have had no control over this situation.

 

Having to close our business down is having a massive financial impact on us and a risk that no company would expect to deal with.

 

We are a small family run business and we now find ourselves in unchartered territory, everything we have built on over the years is at risk of being totally devastated.

 

Under these very difficult circumstances we are following Government advice and looking at the ever-changing situation on a daily basis.

We trust you appreciate that we are all working in extreme and difficult times.

 

We will of course stay in touch and keep you updated whilst we all fight to get through these hard and simply scary times.

Stay safe

All of us at Coastal Resorts

Update for Holiday Makers: 7th April 2020

The Coronavirus continues to affect the lives of each and every one of us, from you, our holidaymaker to our owners and staff.

 

As we continue to follow the Governments instruction, you will be aware that the Government have imposed a nationwide travel ban for all non-essential travel along with closing all holiday parks and leisure facilities.

This, we're sure you understand is totally beyond our control and we are really sorry for the disappointment caused to you and your family.

 

As a result of this you may no longer be able to holiday with us as planned.

 

With the uncertainty around the ongoing situation with Covid-19 we fully understand how disappointing this will be, but I think we are all in full support of the Government in its actions at this incredibly difficult time.

This ever-changing situation is incredibly difficult for not only us but for you as our holidaymaker and we can assure you we are working on opening back up as soon as possible within the Government guidelines. 

Every decision we make, we do to ensure the safety and security of our guests, owners and team during these unprecedented times.

To limit the disappoint at this time we will be honouring your booking and would like to offer you a change of date to another break in 2020 or 2021.

 

Don’t worry if you’re not sure when you would like to change your booking date too, we are giving you priority booking for 2020 and 2021 dates. We will hold the monies on account for when you are ready to re book.

 

As you can imagine we are working in extreme and unprecedented times and because of this we are working remotely.

 

We are contacting everyone who has a break booked with us which will be affected by the Government restrictions on a weekly basis.  We would like to thank our guests for their patience whilst we work through this as quickly as we can.

The quickest and easiest way to get In touch with us is currently via email at info@countrypark.co.uk and we will respond to your enquiry as quickly as we possibly can.

 

We will be back up and running as soon as we are able to and we look forward to welcoming you and your family back to our park very soon.

 

We would like to thank you for your patience and support through these difficult and uncertain times.

 

Please stay safe

All of us at Coastal Resorts 

Update for Owners: 7th April 2020

We along with yourselves now find ourselves in unprecedented times. The Government is currently enforcing a ban on all non-essential travel and actively turning visitors away from the local area. Subsequently, all holiday parks have been told too close.

We would like to thank you for your co-operation and helping us to achieve this at such short notice. It clearly caused huge disruption for all of us, but I think we are all in full support of the Government in its actions.

 

This, we're sure you understand is totally beyond our control and we are really sorry for the disappointment caused.   

 

Under these very difficult circumstances we are following Government advice and looking at the ever-changing situation on a daily basis.

 

We trust you appreciate that we are all working in extreme and difficult times.

 

Clearly, having to close the parks is a huge financial challenge and a risk that no company would expect to deal with, and it is a simple fact that many companies will not make it to the other side. There is simply no quick fix in these circumstances.

 

We appreciate this was a sudden closure and, as such, we are still available to contact by email or phone.

 

Rest assured we will look after your holiday home whilst you follow the Government advice and stay safe in your main residence.

 

We will of course stay in touch and keep you updated whilst we all fight to get through these hard and simply scary times.

 

Stay Safe.

All of us at Coastal Resorts

General Update: 20th March 2020

We post this statement with a heavy heart and we hope for your support and understanding in the decisions we have made to protect you & our staff. 

In light of the decision made by the Government we will as of this evening be closing all of our facilities until further notice. 

We have also made the decision to close all of our holiday parks in their entirety as from Monday, 23rd March 2020 until further advice and notice. 

This ever-changing situation is incredibly difficult for you as our owners and holidaymakers and we understand how disappointing this will be for all of you. 

Every decision we make, we do to ensure the safety and security of our guests, owners and team during these unprecedented times. This ever-changing situation is incredibly difficult for you as our holidaymakers and owners and we will keep you informed as much as we possibly can. 

We are contacting everyone who has a break booked with us, but we shall prioritise those who are booked to travel within the next seven days. We would like to thank our guests for their patience whilst we work through this as quickly as we can.

 

If you have questions regarding your break which is due to take place, please do not call us at this time to allow those who are due to travel shortly the chance to speak to us. Please email us at info@countrypark.co.uk 

 

We hope you understand this decision has been made with the interest of your wellbeing and that of our team.

 

We would like to apologise to everyone for this disruption and we look forward to welcoming you all back to enjoy our parks in the near future.

Stay Safe 

All of us at Coastal Resorts

CONTACT US

(01834) 871952

info@countrypark.co.uk

 

Manorbier Country Park

Station Road, Manorbier

Tenby, SA70 7SN

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Open 7 Days a week

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