Update on COVID-19 and our parks

General Update: 20th April 2020

Firstly, we hope you and your family are keeping safe. These uncertain times are clearly causing huge disruption for all of us.

 

As you are all aware, we as a business were forced to close and we’re sure you understand that we have had no control over this situation.

 

Having to close our business down is having a massive financial impact on us and a risk that no company would expect to deal with.

 

We are a small family run business and we now find ourselves in unchartered territory, everything we have built on over the years is at risk of being totally devastated.

 

Under these very difficult circumstances we are following Government advice and looking at the ever-changing situation on a daily basis.

We trust you appreciate that we are all working in extreme and difficult times.

 

We will of course stay in touch and keep you updated whilst we all fight to get through these hard and simply scary times.

Stay safe

All of us at Coastal Resorts

Update for Holiday Makers: 7th April 2020

The Coronavirus continues to affect the lives of each and every one of us, from you, our holidaymaker to our owners and staff.

 

As we continue to follow the Governments instruction, you will be aware that the Government have imposed a nationwide travel ban for all non-essential travel along with closing all holiday parks and leisure facilities.

This, we're sure you understand is totally beyond our control and we are really sorry for the disappointment caused to you and your family.

 

As a result of this you may no longer be able to holiday with us as planned.

 

With the uncertainty around the ongoing situation with Covid-19 we fully understand how disappointing this will be, but I think we are all in full support of the Government in its actions at this incredibly difficult time.

This ever-changing situation is incredibly difficult for not only us but for you as our holidaymaker and we can assure you we are working on opening back up as soon as possible within the Government guidelines. 

Every decision we make, we do to ensure the safety and security of our guests, owners and team during these unprecedented times.

To limit the disappoint at this time we will be honouring your booking and would like to offer you a change of date to another break in 2020 or 2021.

 

Don’t worry if you’re not sure when you would like to change your booking date too, we are giving you priority booking for 2020 and 2021 dates. We will hold the monies on account for when you are ready to re book.

 

As you can imagine we are working in extreme and unprecedented times and because of this we are working remotely.

 

We are contacting everyone who has a break booked with us which will be affected by the Government restrictions on a weekly basis.  We would like to thank our guests for their patience whilst we work through this as quickly as we can.

The quickest and easiest way to get In touch with us is currently via email at info@countrypark.co.uk and we will respond to your enquiry as quickly as we possibly can.

 

We will be back up and running as soon as we are able to and we look forward to welcoming you and your family back to our park very soon.

 

We would like to thank you for your patience and support through these difficult and uncertain times.

 

Please stay safe

All of us at Coastal Resorts 

Update for Owners: 7th April 2020

We along with yourselves now find ourselves in unprecedented times. The Government is currently enforcing a ban on all non-essential travel and actively turning visitors away from the local area. Subsequently, all holiday parks have been told too close.

We would like to thank you for your co-operation and helping us to achieve this at such short notice. It clearly caused huge disruption for all of us, but I think we are all in full support of the Government in its actions.

 

This, we're sure you understand is totally beyond our control and we are really sorry for the disappointment caused.   

 

Under these very difficult circumstances we are following Government advice and looking at the ever-changing situation on a daily basis.

 

We trust you appreciate that we are all working in extreme and difficult times.

 

Clearly, having to close the parks is a huge financial challenge and a risk that no company would expect to deal with, and it is a simple fact that many companies will not make it to the other side. There is simply no quick fix in these circumstances.

 

We appreciate this was a sudden closure and, as such, we are still available to contact by email or phone.

 

Rest assured we will look after your holiday home whilst you follow the Government advice and stay safe in your main residence.

 

We will of course stay in touch and keep you updated whilst we all fight to get through these hard and simply scary times.

 

Stay Safe.

All of us at Coastal Resorts

General Update: 20th March 2020

We post this statement with a heavy heart and we hope for your support and understanding in the decisions we have made to protect you & our staff. 

In light of the decision made by the Government we will as of this evening be closing all of our facilities until further notice. 

We have also made the decision to close all of our holiday parks in their entirety as from Monday, 23rd March 2020 until further advice and notice. 

This ever-changing situation is incredibly difficult for you as our owners and holidaymakers and we understand how disappointing this will be for all of you. 

Every decision we make, we do to ensure the safety and security of our guests, owners and team during these unprecedented times. This ever-changing situation is incredibly difficult for you as our holidaymakers and owners and we will keep you informed as much as we possibly can. 

We are contacting everyone who has a break booked with us, but we shall prioritise those who are booked to travel within the next seven days. We would like to thank our guests for their patience whilst we work through this as quickly as we can.

 

If you have questions regarding your break which is due to take place, please do not call us at this time to allow those who are due to travel shortly the chance to speak to us. Please email us at info@countrypark.co.uk 

 

We hope you understand this decision has been made with the interest of your wellbeing and that of our team.

 

We would like to apologise to everyone for this disruption and we look forward to welcoming you all back to enjoy our parks in the near future.

Stay Safe 

All of us at Coastal Resorts

CONTACT US

(01834) 871952

info@countrypark.co.uk

 

Manorbier Country Park

Station Road, Manorbier

Tenby, SA70 7SN

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Open 7 Days a week

9.00am - 11.30pm

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© 2019 Coastal Resorts Ltd